Molly Houlihan
2822 Eastlake Ave E., Seattle WA 98102 
(206) 610-4327

WORK HISTORY

The Boeing Company, Everett, Washington
December 1997-present
Industrial Analyst

Facilitated negotiations with engineering, tool mechanics and supporting disciplines for major scheduling of tooling rework in preparation of the 767-400 Extended Range airplane. Researched documents, databases and information to develop business processes, beta tested systems and resolved issues. Created training content and instructional methods for complex business processes used by individuals, work groups, and upper management.  As a Site Key User, organized meetings, levelset seminars and work shops in support of (DCAC / MRM) program.

Retained as a Site Key User to provide maintenance of on-going training, development, and clarifications of business processes. Member of Integrated Tooling Solutions team, (747, 767, 777) representing 500+ tooling Industrial Analysts. Organized data relating to evolving corporate systems and created documentation, operation agreements, and desktop procedures in support of findings.

Developed materials and presented information to a diverse network of people for use in their home organizations.

Dicks Drive Ins Ltd. L.P., Seattle, Washington
February 1994-July 1997
Office Manager

Supervised and managed Accounts Payable and Payroll departments. Procured supplies and managed supply budget. Primary contact between vendors representatives and restaurant management. Coordinated the responses to customers, vendors, and employee inquiries and concerns.

Established media and charity contacts with local radio stations and newspapers to obtain free or nominally priced advertising for new products, special offers, and restaurant name recognition.

Approved and processed employee scholarship and public requests for donation/fund raising contributions. Designed new retail product packaging, creative layout of retail booth façade, formatted and distributed "New Employee Handbook".

The Class Reunion, Bellevue, Washington
April 1992-September 1995
Manager-Event/Publishing Departments

Facilitated overall planning and coordination of weekend reunion events. Reserved facilities and accommodations, provided catered meals, entertainment, and photographers. Represented the company at contracted reunions, parties, and corporate sponsored events. Acted as liaison between facilities, photographer, committee chair members and supporting groups. Resolved conflicts and problems, and managed financial and cash transactions during events.

Utilized desktop publishing programs to write copy, proof, and edit the format and publication of client group’s memory books, space ads, brochures, mailing pieces, and sales packets. Coordinated internal communications relating to reunions and ticket sales. Supervised general office duties such as filing, data-entry, composing original written correspondence, reports, proposals, and presentations.

EDUCATION

bullet Bachelor of Arts, Speech Communication, University of Washington
bullet Bachelor of Arts, Psychology, University of Washington

COMPUTER SKILLS

High proficiency in Microsoft Word 7.0, Project 4.1b, and Aldus PageMaker 6.0. Experienced with Microsoft Excel 7.0, Quicken 5.0, Peachtree, Access 7.0, PowerPoint 7.0, Visio 4.5, and Print Shop Deluxe.

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