| OBJECTIVE |
To obtain a challenging position allowing utilization of
proven capabilities in strategic planning, financial expertise, marketing, management,
sales and customer relations, with the opportunity for advancement. |
| EXPERIENCE |
UNITED STATES ARMY - Bosnia,
Germany, USA
Non-Commissioned Officer in Charge |
12/85 - Present |
- Strategically planned daily duties involved in the
successful operation of the post office by utilizing leadership, management, and
conceptual business skills.
- Supervised, trained, and scheduled soldiers including
delegation of duties and quality control assurance.
- Directed the proper distribution of incoming and outgoing
international secured and customary mail.
- Coordinated battalion operations in addition to award and
promotions ceremonies, staff meetings, computer/word processing, and other administrative
duties.
|
|
PRUDENTIAL PREFERRED FINANCIAL SERVICES,
Seattle, WA
Financial Specialist |
12/95-7/96 |
- Provided consultation and analysis of financial goals and
objectives for individuals and/or their businesses.
- Proposed recommendations of financial products and
services, (401K plans, mutual funds, annuities, life and health insurance packages)
specifically tailored to meet the long term needs and desires of each client.
|
|
HYATT REGENCY HOTELS,
Bellevue, WA
Guest Services Manager |
12/88 -
Present |
Instrumental in the successful grand opening of the Hyatt
Regency Hotel in Bellevue. Established and implemented Guest Services departmental
policies and procedures. Performed all facets of department operations including
recruiting, hiring, training, supervision, payroll, and human resources (employee
evaluations, employment action, etc.) over the entire staff of bellmen and doormen.
Participated in executive committee and management "Quality Improvement"
meetings. |
|
IRONWORKS GYM, Redmond, WA
Manager |
10/87-8/88 |
Responsible for the daily operations encompassing the
health and fitness club. Trained, motivated, and developed fitness programs for club
members. Generated improved profits through highly effective marketing techniques and
membership sales. |
| EDUCATION |
- Associate of Arts Degree, Everett Community College,
Everett, WA
- General Business Management, Bellevue Community College,
Bellevue, WA
- Roderick Management Training Course, Bellevue, WA
- Washington State Securities Certification, Bellevue, WA
- Washington State Life & Health Insurance
Certification, Bellevue, WA
- United States Army Administrative Specialist Occupational
Skills, Springs, CO
|
| ACCOLADES |
- NATO, ARCOM, Peace Keeping, and Foreign Duty Awards,
Bosnia Deployment
- "Secret" Clearance, Granted 1997 and 1986,
United States Army
- Member of the Hyatt Hotel Counsel and Columnist, Hyatt
hotel newsletter
- "A" Service rating, Hyatt Guest Services Dept.,
by an independent hotel consultant
|
