Kelly Martin - resume

OBJECTIVE

To obtain a challenging position allowing utilization of proven capabilities in strategic planning, financial expertise, marketing, management, sales and customer relations, with the opportunity for advancement.

EXPERIENCE

UNITED STATES ARMY - Bosnia, Germany, USA
Non-Commissioned Officer in Charge
12/85 - Present

Strategically planned daily duties involved in the successful operation of the post office by utilizing leadership, management, and conceptual business skills.
Supervised, trained, and scheduled soldiers including delegation of duties and quality control assurance.
Directed the proper distribution of incoming and outgoing international secured and customary mail.
Coordinated battalion operations in addition to award and promotions ceremonies, staff meetings, computer/word processing, and other administrative duties.

PRUDENTIAL PREFERRED FINANCIAL SERVICES, Seattle, WA
Financial Specialist

12/95-7/96

Provided consultation and analysis of financial goals and objectives for individuals and/or their businesses.
Proposed recommendations of financial products and services, (401K plans, mutual funds, annuities, life and health insurance packages) specifically tailored to meet the long term needs and desires of each client.

HYATT REGENCY HOTELS, Bellevue, WA
Guest Services Manager

12/88 - Present

Instrumental in the successful grand opening of the Hyatt Regency Hotel in Bellevue. Established and implemented Guest Services departmental policies and procedures. Performed all facets of department operations including recruiting, hiring, training, supervision, payroll, and human resources (employee evaluations, employment action, etc.) over the entire staff of bellmen and doormen. Participated in executive committee and management "Quality Improvement" meetings.

IRONWORKS GYM, Redmond, WA
Manager

10/87-8/88

Responsible for the daily operations encompassing the health and fitness club. Trained, motivated, and developed fitness programs for club members. Generated improved profits through highly effective marketing techniques and membership sales.

EDUCATION

Associate of Arts Degree, Everett Community College, Everett, WA
General Business Management, Bellevue Community College, Bellevue, WA
Roderick Management Training Course, Bellevue, WA
Washington State Securities Certification, Bellevue, WA
Washington State Life & Health Insurance Certification, Bellevue, WA
United States Army Administrative Specialist Occupational Skills, Springs, CO

ACCOLADES

NATO, ARCOM, Peace Keeping, and Foreign Duty Awards, Bosnia Deployment
"Secret" Clearance, Granted 1997 and 1986, United States Army
Member of the Hyatt Hotel Counsel and Columnist, Hyatt hotel newsletter
"A" Service rating, Hyatt Guest Services Dept., by an independent hotel consultant